HEAD OF (CLIENT) PROJECTS

Full-time, permanent, Bordon location

About the role

At MSL Global, we deliver exceptional experiential brand activations for some of the world’s most recognisable brands. As our business grows, we’re excited to be recruiting for a Head of Client Projects, this is a brand new senior management role at the heart of our delivery function.


The Head of Client Projects will lead the Client Project team and take overall accountability for the planning, delivery and performance of our client project programmes and events. You will work closely with the Head of Operations & Logistics, as well as other internal teams, to ensure seamless, joined-up delivery across the business.


This role combines hands-on leadership of event programmes and campaigns with strategic oversight, ensuring events are delivered efficiently, commercially sound, and to exceptional quality for our clients.


Key responsibilities:

  • Lead and develop the Client Project team, setting clear standards, expectations and ways of working
  • Take overall accountability for the planning, execution and delivery of client programmes and events
  • Act as a senior escalation point for delivery challenges or client issues
  • Ensure project governance, risk management, approvals and client sign-off are consistently applied
  • Oversee project budgets, forecasting and reconciliation, ensuring financial control and efficiency
  • Track and report on project KPIs, timelines, budgets and resource utilisation
  • Drive continuous improvement through structured debriefs and delivery reviews


What are we looking for:

  • Proven experience in a senior project management role within events, experiential, client services or a similar environment
  • Strong people leadership experience, including developing capability and managing team performance
  • Demonstrable ownership of budgets, forecasting and commercial delivery
  • Excellent stakeholder management skills, with confidence influencing senior clients and internal teams
  • Strong project management skills, including planning, coordination, risk management and issue resolution
  • Experience in large-scale live events, brand activations, exhibitions or multi-stakeholder programmes (highly desirable)
  • Relevant project management qualification (e.g., PRINCE2, APM) is desirable


Requirements:

  • You must have a clean driving license and able to commute to our offices in Bordon, this is not a remote role.


Why MSL?

This is a brand new role, created as part of MSL Global’s continued growth. It’s a real opportunity to shape and influence our Client Project function and play a visible leadership role in the business. You’ll be leading a talented team and delivering high-profile projects for some of the world’s most recognisable brands.


Please note:  Our offices are closed over the Christmas period, so there may be a delay in reviewing applications. If you are shortlisted, we will be in touch from the week commencing 5 January 2026, regarding next steps.


Please send your CV and a short cover note to recruitment@mslglobal.com.